HOW DID WE GET YOUR INFORMATION?

When you purchase something from our store, we collect information such as your name, address, email address, phone number etc.

OR

If you subscribe to the Kokoro Organics newsletter via our website. 

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect the personal information you give us, to process an order and have it delivered to you. We only add your email address to our newsletter if you opt-in to this service. If you subscribe to the Kokoro Organics newsletter via our website it is solely for the purpose of correspondence with you in relation to Kokoro Organics. Your details will never be disclosed to any other websites or marketing agencies.

Kokoro Organics will not under any circumstances pass on any of the details that you provide to any third parties, the information you supply when subscribing to a newsletter or making a purchase through the shopping channel is held in a secure environment for Kokoro Organics’ purposes only.

CONSENT

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you at anytime, by following the unsubscribe button in any correspondence you’ve received or by contacting us at sharon@kokoroorganics.com

THIRD PARTY

Our store is hosted by our web server and transactions are collected by Stripe. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Your data is stored through our host provider. They store your data on a secure server behind a firewall. Newsletter subscriptions are stored on Mailchimp.

Third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions:

Stripe Privacy Policy

Mailchimp Privacy Policy

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Our site is protected with an SSL certificate. With SSL enabled, our visitors can access a constant, secure connection on every page. SSL prevents hackers from impersonating your site or stealing information that customers submit, like an email address or a credit card number

COOKIES

Cookies are small pieces of data that websites store on a device. Cookies can improve your browsing experience because they help websites remember preferences and understand how people use different features. By continuing to use this website, you are agreeing to our use of cookies. These are: Functional and Required Cookies, Analytics and Performance Cookies. Functional and Required Cookies help these features work: Customer accounts, shopping cart and checkout, URL redirects. We use Analytics and Performance cookies to collect information about how visitors interact with our site. Storing these cookies is how we populate data such as traffic sources, unique visitors and cart abandonment.

CHANGES TO THIS PRIVACY POLICY

The latest version of the Privacy Policy is always available on our website. We may need to update our Privacy Policy when necessary.